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Privacy Policy

Subcollections Tree
Last Updated: May 6, 2026

This Privacy Policy describes how eCommerce360 (“we”, “our”, or “us”) collects, uses, and protects information when you install or use the Subcollections Tree Shopify application (“App”).

Subcollections Tree allows merchants to create and manage hierarchical collection navigation structures for Shopify stores, including storefront navigation menus, breadcrumbs, and subcollection displays powered by Shopify metafields.

1. Information We Collect

When you install and use the App, we collect only the information necessary to provide the App’s functionality.

We do not collect or process customer personal information, order data, or payment information from your storefront customers.

a) Store Information

Collected automatically during app installation and authentication:

  • Shopify store name and myshopify.com domain
  • Merchant contact email
  • Shopify authentication session data and API access tokens

Why We Collect It

To:

  • authenticate the merchant
  • securely communicate with Shopify APIs
  • provide app functionality
  • manage subscriptions and app access
  • maintain secure sessions

b) Collection & Navigation Data

The App reads and writes Shopify collection and navigation data as part of its functionality.

Data Read From Shopify

  • Collection titles, handles, IDs, images, and publication status
  • Shopify navigation menus and menu item hierarchy
  • Existing collection metafields used by the App

Data Written By The App

The App writes hierarchy-related metafields to Shopify collections and shop metafields, including:

  • collection hierarchy relationships
  • parent/child collection references
  • breadcrumb paths
  • navigation snapshots
  • sort order metadata

Why We Collect It

To:

  • build collection hierarchies
  • generate storefront navigation
  • render breadcrumbs and child collection cards
  • support import, rebuild, and synchronization operations

c) App-Generated Data

The App stores operational data required for functionality, including:

  • collection hierarchy structures
  • import job records and processing state
  • rebuild and purge job history
  • webhook processing records
  • merchant session data

Why We Collect It

To:

  • provide reliable app functionality
  • process background jobs safely
  • maintain synchronization with Shopify
  • improve app reliability and troubleshooting

d) Data We Do NOT Collect

The App does not collect, process, or store:

  • customer names
  • customer email addresses
  • phone numbers
  • shipping or billing addresses
  • order or transaction information
  • payment card or banking information
  • customer browsing behavior
  • advertising or marketing tracking data

Billing and subscription payments are processed directly by Shopify. We do not collect or store payment card information.

2. How We Use Information

We use collected information solely to:

  • provide and operate the App
  • build and manage collection hierarchies
  • synchronize Shopify metafields
  • render storefront navigation structures
  • process imports and rebuild jobs
  • authenticate merchant sessions
  • manage billing and subscriptions
  • improve app performance and reliability
  • detect, prevent, and resolve technical issues

We do not sell or rent merchant data.

3. Data Storage

Application data is stored in a secure PostgreSQL database hosted on protected cloud infrastructure.

We implement reasonable technical and organizational safeguards designed to protect stored information from unauthorized access, disclosure, or misuse.

4. Data Sharing & Disclosure

We do not sell, trade, or share merchant data for advertising or marketing purposes.

We may share information only:

  • with infrastructure and hosting providers required to operate the App
  • when required by law or legal process
  • to protect our rights, security, or property
  • to prevent fraud, abuse, or security threats

Infrastructure providers may include cloud hosting, database hosting, monitoring, and operational support services necessary for secure App operation.

5. Data Retention & Deletion

We retain App-related data only while the App remains installed and active on your Shopify store.

After app uninstallation, associated App data is scheduled for deletion from our systems within a reasonable period, typically within 48 hours.

You may also request data deletion at any time by contacting us using the contact information below.

6. Data Security

We implement industry-standard security measures, including:

  • HTTPS/TLS encryption for data transmission
  • secure Shopify authentication mechanisms
  • restricted database access controls
  • server and dependency security updates
  • infrastructure monitoring and logging

The App does not rely on third-party advertising or tracking cookies for core functionality.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • access the data we store about your store
  • request correction of inaccurate information
  • request deletion of your data
  • request a copy of your data in a structured format

To exercise these rights, contact us using the details below.

8. GDPR & CCPA Compliance

We process merchant store data under the lawful bases of:

  • contract performance
  • legitimate interests
  • compliance with legal obligations where applicable

The App is designed to avoid collecting or processing end-customer personal information.

9. Changes To This Privacy Policy

We may update this Privacy Policy periodically.

Changes will be posted on this page with an updated “Last Updated” date. Continued use of the App after updates constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or your data, contact us:

Company: eCommerce360
Email: tatia@e360.ge
Website: https://e360.ge

© 2026, eCommerce 360 LLC.